Returns & Refund Policy
Refund Policy for Rise Fight Gear Ltd.
At Rise Fight Gear Ltd., we are committed to providing high-quality products and excellent service. Please review our Refund Policy carefully to understand your rights and responsibilities.
No Refunds or Exchanges for Incorrect Sizing
We do not offer refunds or exchanges if you order the wrong size. To avoid this, please refer to our detailed size guide before placing your order. If you need assistance selecting the correct size, feel free to contact us before making your purchase.
Refunds and Exchanges for Damaged or Incorrect Items
We will issue a refund or exchange only in the following cases:
- Damaged Products: If your item arrives damaged.
- Incorrect Products: If you receive an item that is not what you ordered.
Timeframe for Claims
You must contact us within 14 days of receiving your order to be eligible for a refund or exchange under the above conditions.
How to Request a Refund or Exchange
To initiate a refund or exchange, please:
- Email us at info@risefightgear.com with your order number.
- Include clear photos of the product showing the issue (e.g., damage or incorrect item).
- Wait for our team to assess your claim and provide further instructions.
Additional Information
- Refunds will be issued to the original payment method within 7-10 business days of approval.
- Shipping costs are non-refundable unless the error is on our part (e.g., damaged or incorrect product).
- All returned items must be unused, unwashed, and in their original packaging.
We reserve the right to refuse refunds or exchanges if the conditions of this policy are not met.
For questions or further clarification, please contact us at info@risefightgear.com.
Thank you for choosing Rise Fight Gear Ltd.!